Shipping Policy

We currently offer shipping to serviceable locations across India.

Delivery availability may depend on the courier network and the postal/PIN code provided at checkout.

Orders are generally processed within 1–3 business days after payment confirmation.

Orders may take longer to process during:

• Sales and promotional periods
• Public holidays
• High-volume periods
• Unexpected operational disruptions

After an order has been dispatched, estimated delivery may generally take approximately 3–7 business days, depending on the destination and courier service.

Remote or less-accessible locations may require additional time.

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Aureev may offer free shipping on selected products, orders, or promotional campaigns.

Any applicable shipping conditions will be displayed on the website or at checkout.

Where tracking is available, Aureev may provide a tracking number or tracking information after your order has been dispatched.

Customers are responsible for providing accurate delivery information, including:

• Full name
• Complete address
• City
• State
• Postal / PIN code
• Contact number

Aureev is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

Occasionally, delivery may be delayed due to circumstances outside Aureev's reasonable control, including:

• Weather conditions
• Courier disruptions
• Public holidays
• Natural events
• Transportation issues
• Regional restrictions
• Incorrect address information
• High order volumes

We will make reasonable efforts to assist with delivery-related issues.

If a courier attempts delivery but cannot complete it, the courier may make additional attempts or return the package to the sender according to its procedures.

If a package is returned because the customer provided an incorrect address, was unavailable, or did not accept the delivery, additional shipping or reshipment charges may apply where permitted.

If your package appears damaged when delivered, please document the condition of the package and contact Aureev as soon as possible.

For damaged or incorrect products, please refer to our Refund & Return Policy →

If your order appears to be lost in transit, contact Aureev with your order number.

We may investigate the shipment with the relevant courier service and determine an appropriate resolution.

For shipping-related questions, please contact Aureev: